How Does Yacht Provisioning and Catering Work?
Each charter yacht will have a hardworking onboard crew and head chef, dedicated to providing charterers with an enriching and unique yachting experience. Prior to boarding, guests will complete preference sheets that specify dietary requirements, preferences and any allergies or intolerances. This is a way for guests to clarify their food likes and dislikes to ensure that the chefs are well prepared to build personalised menus that are certain to satisfy. The onboard chef will then meticulously plan the meals that he or she will be preparing throughout the charter and form a list of required ingredients, beverages and pantry-staples. This list is passed to a trusted provisioning partner like Superyacht Supplies, who then source and deliver the items, often within tight timeframes and across multiple jurisdictions.
It’s worth noting that items such as food, drink, and fuel are not included in the base charter rate. Charterers pay an advanced provisioning allowance (APA) to cover these additional costs. As a result, provisioners work hard to source the highest quality ingredients within an agreed budget. Senior Business Development Manager at Superyacht Supplies, Bertrand Petit explains, “We separate the offering into different quality levels to fit the exact specifications of the charterer. We find the best quality products available at the best price, allowing us to fit within the budgets that the Captain or management companies sometimes set.”
The chief stewardess is typically in charge of ensuring that the guest’s preferred drinks are on board and will refer to the preference sheets to ensure that they are well equipped with specific wines and cocktail making ingredients to hand. Impromptu cravings or last-minute cocktail requests are inevitable and need to be accommodated. Because of this, chefs work closely with provisioning companies to maintain a stock of versatile ingredients for unexpected requests. Yacht provisioning plays a key role in ensuring that a charter runs smoothly and that the interior managers are well equipped to provide guests with an excellent charter experience.
Business Developer at Superyacht Supplies, Anoushka Fitzgerald, highlights the importance of this flexibility: “We have really important relationships between the chief stewardesses, chefs and captains”. She continues, “We really do our best to be there for them, whatever it is that they need and that is based on really good communication.” Anoushka elaborates, “Realistic communication is key as is managing expectations, they may put in an order and we’ll say ‘we can get that for you but there will be a wait time’, just so that they’re prepared, but we will always do our best to provide for them.”